Novus Customer Relationship Report - Telecom
This report is based on a Novus survey of telecom customers, and gives a closer look at how these customers experience their relationship with their telecom suppliers
How customers experience their contact with their operator
Which age groups are most likely to consider switching operators, and when
The importance of payments in the customer experience
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By combining several functions for billing, payments and customer communication in one digital platform, and adding automation and data insights on top of that, Billogram offers a unique end-to-end solution that benefits companies and their customers. Take a closer look at the functions that make up our platform.
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Learn more about our offering of payment methods, and the different value each offers.
We know the importance of creating a positive customer experience around payments, and we even make the point of payment an opportunity to communicate relevant messages to your customers.